Frequently Asked Questions

Many readers won't need to purchase an online subscription, as they will be able to view 7 free articles during any 30-day period. Many information categories are free and do not count toward the 7-article limit. The free categories include the home page, obituaries, blogs, Associated Press stories, photo galleries, videos, calendar, and classifieds, all advertisements, Deal of the Day, searching, and the daily reader poll. After viewing your seventh article, you will be asked to sign in or subcribe.

1. What is a digital subscription? What do I get when I subscribe?
2. If I have multiple computers at my residence or place of work, do I need to purchase multiple digital subscriptions?
3. If I already subscribe to the print version of The Progress-Index, do I receive a discount to my digital subscription?
4. What about viewing progress-index.com articles on my mobile phone? Do I need a digital subscription for that?
5. I am an administrator or supervisor for a college, library or business. Can I get a digital subscription discount?
6. What is the cancellation and refund policy?

1. What is a digital subscription? What do I get when I subscribe?

To get unlimited access to progress-index.com, you'll need an online subscription. When you subscribe, you'll get unlimited access to articles, breaking news, photo galleries, blog posts, reader comments, The Progress-Index archived articles, databases and more. All visitors are able to view 7 articles FREE during any 30-day period. If you exceed that amount you'll need a digital subscription to continue enjoying progress-index.com's suite of articles and tools.

2. If I have multiple computers at my residence or place of work, do I need to purchase multiple digital subscriptions?

No. You will be provided a username and password to access progress-index.com at your residence, at work, on the go, at a library, wherever. It is this ease of access that allows our customers to obtain news and information instantly, anywhere.

3. If I already subscribe to the print version of The Progress-Index, do I receive a discount to my digital subscription?

Yes. Customers who already subscribe to The Progress-Index print edition will receive a hefty discount to their online subscription. Plenty of people love their print edition, but need the up-to-date breaking news coverage only available at progress-index.com and unmatched by any other local news medium. For more specific pricing information, click here .

4. What about viewing progress-index.com articles on my mobile phone? Do I need a digital subscription for that?

No. Mobile-optimized versions of our website and mobile apps do not limit the number of articles you can view.

5. I am an administrator or supervisor for a college, library or business. Can I get a digital subscription discount?

Yes. A discounted digital subscription to progress-index.com is available to eligible colleges, libraries and businesses. To be eligible, an office must subscribe to The Progress-Index print edition. Each office building or department may have one digital subscription for each print edition that is delivered. A single digital subscription may be used on up to 10 devices. Other restrictions apply. For bulk orders, please email Bob Seals, [email protected] 

6. What is the cancellation and refund policy?

You may cancel your subscription at any time. When you cancel, your account will not be charged the following billing cycle. Each billing cycle is 30 days, starting with the day of purchase. Unlimited access to progress-index.com will continue for the remainder of the current 30-day period. Afterward, you will still be able to view 7 articles a month on progress-index.com, just like any other visitor. For more billing information, please view this help site, contact Customer Care via this online form or by phone at 866.71.PRESS (866.717.7377).